Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our gaming platform to enhance your online entertainment experience while ensuring compliance with New Zealand privacy regulations. By continuing to use our services, you acknowledge and consent to our cookie practices as outlined in this policy.
1. What Are Cookies
Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us provide you with a personalised gaming experience, maintain your session security, and improve our services. Cookies may be set by our website (first-party cookies) or by third-party services we use to enhance your gaming experience.
Similar technologies include web beacons, pixel tags, and local storage objects, which serve comparable functions to cookies. These technologies are collectively referred to as "cookies" throughout this policy for simplicity.
2. Types of Cookies We Use
We employ various types of cookies to ensure optimal functionality and user experience on our gaming platform:
- Essential cookies that enable core website functionality and security features
- Performance cookies that collect anonymous data about site usage and loading times
- Functional cookies that remember your preferences and gaming settings
- Analytics cookies that help us understand player behaviour and improve our services
- Marketing cookies that deliver relevant promotional content and measure campaign effectiveness
3. Purpose and Legal Basis for Cookie Usage
Our cookie usage serves several legitimate purposes within the context of online gaming operations. We process cookie data to maintain secure gaming sessions, prevent fraudulent activities, and comply with regulatory requirements under New Zealand gambling legislation.
Essential cookies operate under the legal basis of legitimate interest and contractual necessity. Optional cookies require your explicit consent, which you can manage through our cookie preference centre. We ensure all cookie practices align with the Privacy Act 2020 and relevant New Zealand consumer protection laws.
4. Session Management and Gaming Security
Session cookies are crucial for maintaining secure connections during your gaming sessions. These cookies authenticate your account, track your gaming activity for responsible gambling purposes, and ensure fair play across all gaming products.
Security cookies help protect your account from unauthorised access and prevent fraudulent transactions. They enable features such as automatic logout after periods of inactivity and detection of suspicious login attempts from unrecognised devices or locations.
5. Analytics and Performance Monitoring
We use analytics cookies to understand how players interact with our gaming platform, which games are most popular, and where technical improvements are needed. This data helps us optimise game loading times, identify technical issues, and enhance overall user experience.
Performance monitoring cookies track page load speeds, server response times, and identify any technical problems that might affect your gaming experience. All analytics data is processed in accordance with New Zealand privacy standards and is used solely for service improvement purposes.
6. Marketing and Promotional Communications
Marketing cookies enable us to deliver personalised promotional offers and bonuses relevant to your gaming preferences. These cookies track your interaction with marketing materials to ensure you receive appropriate offers and prevent excessive promotional communications.
We respect your communication preferences and comply with New Zealand's Unsolicited Electronic Messages Act. You can opt out of marketing cookies while maintaining access to essential gaming services through our preference management tools.
7. Managing Your Cookie Preferences
You have complete control over cookie settings and can modify your preferences at any time. Our platform provides several options for managing cookies:
- Use our cookie preference centre to enable or disable specific cookie categories
- Configure your browser settings to block or delete cookies automatically
- Clear existing cookies through your browser's privacy settings
- Set up selective cookie blocking while maintaining essential functionality
- Review and update your consent preferences through your account settings
Please note that disabling essential cookies may impact core gaming functionality, security features, and your ability to access certain parts of our platform.
8. Browser-Specific Cookie Controls
Most web browsers allow you to manage cookie settings through their privacy controls. Here's how to access cookie settings in popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Advanced > Privacy & Security > Site Settings
Each browser provides different levels of cookie control, from complete blocking to selective permissions for trusted sites. We recommend reviewing your browser's help documentation for detailed instructions specific to your version.
For questions about our cookie practices or to exercise your privacy rights under New Zealand law, please contact our support team. We regularly review and update this policy to reflect changes in technology and regulatory requirements.